Sportsbook Support:'s Services and Products

When you place bets online, you definitely want to get the best Sportsbook Support.

And, if you want to get that kind of excellent Sportsbook Support, you should consider betting with

Sportsbook Support: Customer Service FAQs

Let’s start this Sportsbook Support article with the Customer Service FAQs for

In this section, you will find information on the different deposit methods available.

They will also tell about covering deposit fees.

These FAQs also include info on how long you will need to wait to request a payout.

If you win with your favorite or underdog bet, you will also find info on what withdrawal methods are available to you.

Plus you can get info on free payouts, the different bonuses available, their rollover policy, and their reduced juice promo.

More info here: Customer Service FAQs

Sportsbook Support: Online Casino FAQs

Next in this article on Sportsbook Support for, we have the Online Casino FAQs.

In this particular section, you can find info on how to access the online casino.

And this is very simple as you just need to log into your account and click on “Casino” in the top toolbar.

Once you do this, you will be presented with the casino lobby, showing the different casino platforms.

From there, all you need to do is to click on your favorite one and start enjoying in full.

Apart from this, you will also get info on how you can review your casino hand history, how you can file for a casino claim, how to check on your casino figures for the day, and also info on the different casino bonus types available.

More info here: Online Casino FAQs

100% CRYPTO BONUS - YouWager Sportsbook Bonus
100% CRYPTO BONUS – YouWager Sportsbook Bonus

Sportsbook Support: Cashier

Now in our Sportsbook Support article for, we have the Cashier Section.

On this page, the first section you will see is the information related to credit card and debit card deposit methods.

Here you will figure out the requirements related to making a deposit into your account using either a credit card or a debit card.

Next, you will see the cash methods section.

Here you can figure out which of the nine different person-to-person methods you want to use to make your first deposit into your account.

Last but not least, you will get info on verification documents.

Here you can figure out what documents will require from you in order to verify your identity.

Once you’re done with the different deposit methods, you can check the left-hand side menu and click on traditional payout methods.

Here you will be able to check which deposit methods are available to you, including:

  • Echecks
  • Regular checks
  • Person-to-person
  • Direct deposit

And, just like in the previous section, you will also get info on the required verification documents.

Once you’re done reviewing this section, you can do exactly what you did before: go to the left-hand side of the screen, and from the available menu, click on cryptocurrencies.

Here you will find all the necessary information to either make a deposit or request a withdrawal using BTC.

More info here: Cashier Section

Sportsbook Support: House General Info

The next section we will be talking about in this Sportsbook Support article is the House General Info.

In this section, you will find all the info you need about’s general rules.

This includes info on how bets are tracked with the goal of solving possible disputes.

It also lets you know that you, as the bettor, are not able to modify or cancel a bet once it has been placed.

So, it lets you know that you are completely responsible for the wagering action attached to your account.

And this is particularly important if you are a person that shares a betting account with someone else.

You also find out the betting limits: $25 over the phone and $1 on web bets.

By continuing reading you will see how the casino platform is better enjoyed with Firefox and Edge browsers, so you are told that you are responsible for any bad experiences when using a different browser other than the two previously mentioned.

Sportsbook Support: Know your Customer or KYC Policy

Sportsbook Support: KYC Policy

Once you’re done checking out this info, you can visit the left-hand side menu and click on KYC Policy.

In this Know your Customer section, you will find info on things that are allowed and things that aren’t.

First, lets you know about the countries from where players are not accepted:

  • Costa Rica
  • England
  • Scotland
  • Wales
  • Northern Ireland
  • Ireland
  • Russia
  • Ukraine
  • Among others

You will also learn about how accounts that operate with bots will be shut down.

And you’ll also find information on how phone spoofing will also get your account closed.

Other things that are prohibited are proxies, IP masking, or any other methods that are used to hide the real identity of the person.

Another practice that is not accepted by is bearding.

This takes place when the real bettor is using another person to open the player’s account, hiding his true identity.

This is one of the main reasons why asks for verification documents as only the actual account holder is one with the option of placing bets, making deposits, and requesting payouts.

More info here: House General Info

Sportsbook Support: Sports Betting Rules

Now in this Sportsbook Support article, let’s talk about the next section you will find, which is Sports Betting Rules.

Here you will find information on all the rules related to the sports which you can bet at

This includes:

  • Football
  • Baseball
  • Basketball
  • Hockey
  • Boxing/MMA
  • Golf
  • Tennis
  • Soccer
  • And more

Let’s talk about American football betting rules.

All football games must be played on the location and date specified on the wagering ticket.

And, all games are considered official after 55 minutes of play.

All wagers, including the total, the spread, or the money line include the overtime scoring.

When it comes to first-half bets, the full first half of the game must be completed for wagers to be valid.

For second-half bets, the full second half must also be completed. And OT does count toward second-half bets.

If you wish to bet on a quarter of the game, that quarter must also be completed so that the wager can have action.

Prop Bets and Futures

All game prop bets at are only valid for regulation time.

Overtime does count when it comes to player props.

For odds to win and regular season wins and props, all of these are offered just before the regular season starts, and they will be graded once the regular season is done or after 17 games have been completed.

More info here: Sports Betting Rules

Sportsbook Support: Betting Limits, Types, and Payouts

Now in our Sportsbook Support article, let’s talk about the next section, where you can find information on:

  • Wagering limits
  • Parlay rules and payouts
  • Point buying prices
  • Canceled or postponed games
  • Overtime rules
  • Props and futures
  • Automated voice service to check your wagers

When it comes to the wagering limits page, here you can find a table that contains the different bet types, and their respective betting limits for each sport.

On the parlay rules and payouts page, you can find a table with the type of parlays, such as a 2-team parlay or a 3-team parlay, the odds, and the max payouts for each one of them.

The same goes for the teaser rules and payouts page.

The next page here is point buying prices, where you get information on the different points you can buy, their price, and the commission.

The next page is canceled or postponed games.

Here you can get information on the’s definition of action, the rules for canceled or postponed games, and how they related to each betting type.

Now we are headed to the overtime rules page.’s definition for overtime is the following: “A time extension to a tied contest.”

Overtime is fone once a winner has been finally determined, or when the maximum allowed OT time period expires.

The next page is related to the rules and limits related to props and future bets.

And last but not least in this section, we have the Automated voice service instructions.

This is a very useful service that allows clients to verify information without having to contact a live customer service representative.

More info here: Betting Limits, Types, and Payouts

Sportsbook Support: Racebook Rules

At the very next section in the sportsbook support menu by you will find the racebook rules.

This includes the minimum bets allowed, the grade time, and info on when a horse gets scratched.

You will also find information on the race tracks that are available for you to place bets on.

Next, you will see the different payouts and limits for major tracks and also for other tracks.

And last but not least, you will find a nice, brief tutorial to help you learn all the basic concepts you will need to get familiarized with when placing bets on horses at info here: Racebook Rules

Sportsbook Support: Bonus and Promos

The last section you will find in the Sportsbook Support area of the website is Bonus and promos.

Here you will find detailed info on the general sportsbook bonus rules, including what is a free play, and how you can use a free play online.

Plus, you will get info on the different bonuses and promos available, including:

  • Initial deposit bonus
  • Reload deposit bonus
  • Casino bonuses
  • 5% Monthly rebate
  • NFL handicapping contest
  • Buddy referral bonus
  • Free payouts
  • Event-driven promos
  • Bad bead special
  • 5% Juice special
  • Monday Night Football Challenge
  • Thursday Night Football Challenge
  • March madness bracket contest
  • Xmas in July
  • Email promos FAQ

More info here: Bonus and Promos

Thank you for checking out this article on the Sportsbook Support section of the website, we wish you the best of luck with your future action!